The approach adopted by PABAL is unique in that the client is encouraged to maintain their own records. There is no need to pick up the clients records and reprocess into an in-house accounting package. This approach was adopted as the traditional paper based accounting model simply does not work for clients based in New York, Paris, Melbourne or Christchurch.
All records are maintained in a “soft copy” format allowing instantaneous transfers to clients, banks and other nominated parties.
The other uniqueness about PABAL is its commitment to responding to client requests.
The service goals are listed below,
- Respond to all phone calls on day of receipt, and
- Respond to all electronic correspondence within 24 hours of receipt.